Sustainability

Quality management systems Policy: Bulgarian version & English version

Health and Safety Policy: Bulgarian version & English version

Environmental Policy: Bulgarian version & English version

Purchasing Policy: Bulgarian version & English version

Employment Policy: Bulgarian version & English version

Community Policy: Bulgarian version & English version

Child Protection Policy: Bulgarian version & English version

Sustainability report: Bulgarian version

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You can make a big difference: We work alongside the travel foundation to care for the people and places you love to visit, today and in the future

Travel Life Award: Sustainability in tourism

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You can make a big difference: We work alongside the travel foundation to care for the people and places you love to visit, today and in the future

How you can help

• Buy locally produced food and drinks
• Choose locally made crafts and souvenirs
• Check that excursions use local suppliers so your money goes into their pockets
• Take short showers and use water sparingly
• Reuse room towels and beach/pool towels, rather than have them replaced daily
• Avoid using air conditioning whenever possible
• If you purchase bottled water, buy large 2L or 5L bottles to reduce the number you buy
• Ensure that you place all empty bottles in a recycling bin
• Get closer to people and places by using public transport, bicycles and walking
• Please respect the local culture and any dress codes as appropriate; check with us if you are unsure
• Please don’t buy products made from endangered plants, wild animals or habitats Please don’t have your photograph taken with ‘wild’ animals - they are taken from the wild when young and mistreated or killed when too difficult to handle

What we do:

Maintenance

• We monitor the property’s water and energy consumption per guest night (pax)
• We inspect and provide preventative maintenance to all toilets monthly. We ensure toilets flush properly and are free of leaks and problems
• We train housekeepers to identify common maintenance problems (toilet leaks)
• We use an energy management system to turn electricity off in empty guest rooms
• We use energy-efficient lamps
• We use timers, occupancy sensors and photocells to keep lights and equipment on only when they are needed, and train staff to switch lights and equipment off when not in use
• We designed efficiency

Housekeeping

• We introduce a towel reuse programme and change the bed linen every 3rd day
• We use refillable amenity dispensers in guest bathrooms
• We оnly replace partially used amenities on check-out
• We check for malfunctioning toilets, excessive water flows, leaking plugs and poorly fitting windows or doors
• We report leaks and malfunctions immediately for prompt repairs
• We collect the recyclables from guest rooms separately (paper, cans, glass, plastic)

Food and beverage

• We reduce need to access walk-in freezers with an access control program. We inspect cold store door seals weekly for fitting and ice build-up
• We monitor food waste weekly
• We collect separately the recyclable items generated, such as cardboard, plastic, glass, metals, used cooking oil, fruit and vegetable waste
• We turn off kitchen and restaurant equipment when not needed (fans, burners, ovens, fryers, plate warmers, coffeemakers, toasters) 

Aqua Nevis Club Hotel supports Agapedia Bulgaria

Integrating orphans into society